About Us

Privacy Policy


VA Linux Systems Japan K.K. (VA Linux) is committed to ensuring compliance with the law regarding handling of personal information. To do this, we designate a Chief Privacy Protection Officer and offers thorough guidance to make employees complying with this policy.

  1. VA Linux shall limit the scope of collecting, usage and provision of personal information within handling business, recruiting employees and human resource management appropriately in our business (consulting service, entrusted development, failure analysis and support services regarding to Linux, selling storage software). VA Linux shall not disclose or provide personal information beyond the necessity to fulfill the purpose of use.
  2. VA Linux shall comply with laws, ordinances, national guidelines and regulations regarding handling of personal information.
  3. VA Linux takes organizational, physical and technical safe control measures necessary to manage the security of personal information. VA Linux is committed to preventing any divulgation, damage, or loss of personal information, and taking appropriate corrective actions.
  4. VA Linux has established a customer inquiry counter to respond to any inquiries promptly within a reasonable scope.
  5. VA Linux will implement, maintain, and continuously improve a personal information protection management system.

Date of enactment: October 19, 2005
Latest revision date: April 1, 2013
VA Linux Systems Japan K.K.
President and CEO Tetsuro Yogo

Handling of personal information

1.Purpose of use of personal information

The purpose of use of personal information that VA Linux acquires is as follows;

  1. Performance of agreements.
  2. Business communications with customers.
  3. Response to inquiries and requests from customers.
  4. Notice of seminars and exhibitions held by us.
  5. Provision of product maintenance, support after-service, and the other types of services.
  6. Research and request for questionnaires of customer satisfaction to improve our services
  7. Communications, provision of information, and administrative affairs for applicants for employment about employee selection.
  8. Personal/ staffing management for VA Linux's executive and employees.

* Personal information shall include the personal information that we receive or acquire through exchanging business cards.

2. Procedure regarding notification, disclosure, correction, addition, and deletion of purpose of use of personal information, suspension of use of personal information, and suspension of provision to third parties.

Please e-mail us for request specifying "purpose of use", "disclosure", "correction", "addition", "deletion", or "suspension".

Please fill out the following items without fail for inquiry;

  1. Date, Name, Address, Phone number, E-mail address
  2. Company name, Department
  3. Relations with VA Linux (Individual, business connection, stakeholder, employee, retired employee)
  4. Ties with a client and relevant personal information (principal or his/her agent)
  5. Reporting method (E-mail or mail correspondence)
  6. Detail and reason of the inquiry
  7. Information of identification (We will confirm it within the limit of retained personal information)

3.Subcontracting of personal information

VA Linux will enter into an agreement with a subcontractor and appropriately supervise the subcontractor concerning the handling of personal information.

4.Provision of personal information to third parties

VA Linux shall not provide any personal information to third parties without the following cases.

  1. Cases in which the provision of personal information is based on laws.
  2. Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person.
  3. Cases in which the provision of personal information is especially necessary for improving public hygiene or promoting the sound growth of children and in which it is difficult to obtain the consent of the person.
  4. Cases in which the provision of personal information is necessary for cooperating with a state institution, a local public body, or an individual or entity entrusted by one in executing the operations prescribed by laws and in which obtaining the consent of the person might impede the execution of the operations concerned.

5.The handling of personal information on the third party websites

This website contains links to the third party websites. It is the customer's responsibility to ascertain the privacy policies of external links. Customers use this website at their own discretion.
VA Linux assumes no responsibility whatsoever for any loss, destruction, or damage arising from the use of any information obtained in exchange for personal information from external websites linked to this website.

6.Contacting us

VA Linux System Japan K.K.
Personal Information Inquiry Counter
Toyosu Front 9th FL., 3-2-20, Toyosu, Koto-ku, Tokyo 135-0061

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